Return Policy

Overview

At File SVG, we strive to ensure that our customers are completely satisfied with their purchases of digital files. If you are not entirely satisfied with your purchase, we’re here to help.

Returns

• Eligibility: Due to the nature of digital products, digital files cannot be returned once they have been downloaded.
• Condition: If you have not downloaded the file yet, you can request a cancellation and refund within 30 days of purchase.
• Receipt: You must have the receipt or proof of purchase for the product.

Refunds

• Process: Once we receive your cancellation request, we will review your case and notify you of the status of your refund.
• Approval: If your cancellation is approved, we will initiate a refund to your credit card (or original method of payment).
• Timing: You will receive the credit within a certain number of days, depending on your card issuer’s policies.

Contact Us

If you have any questions about how to cancel your order, contact us at [email protected].